🔒 Privacy & Security

Privacy Policy

Your privacy is our priority. Learn how we protect and handle your personal information.

Last Updated: August 20, 2025

SnazzyTouch (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to https://www.snazzytouch.com (the “Site”) and users of our mobile applications (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our AI-powered beauty companion services.

1. Information We Collect

1.1 Personal Account Information

Information you provide when creating an account, including name, email address, password, and optional beauty preferences.

1.2 Beauty Analysis Data

  • Photographs you upload for AI-powered skin and facial analysis.
  • Analysis results (e.g., hydration levels, texture, pigmentation).
  • Product and tutorial selections, usage history, and feedback.

1.3 Usage & Device Data

  • Interaction data: pages viewed, features used, session durations, timestamps.
  • Technical data: IP address, device identifiers, browser type, operating system, crash reports, and performance metrics.

1.4 Cookies & Tracking Technologies

Cookies, web beacons, and local storage to remember your preferences, enable core functionality, and personalize content. Third-party analytics and advertising cookies, which you may accept or decline.

2. How We Use Your Information

2.1 Personalization & Recommendations

We analyze your beauty data and usage patterns to deliver tailored skincare routines, product suggestions, makeup tutorials, and style insights.

2.2 Service Improvement

Aggregate and anonymized data help us refine our AI models, debug issues, and develop new features and enhancements.

2.3 Communications

With your consent, we send beauty tips, product updates, promotional offers, and transactional messages about account activity and policy changes.

2.4 Legal & Safety

We use personal information to comply with legal obligations, prevent fraud or abuse, and protect the rights and safety of our users.

3. Sharing Your Information

3.1 Service Providers

We share data with trusted vendors who perform services on our behalf (e.g., hosting, analytics, customer support). They are obligated to keep your information confidential and secure.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the succeeding entity, subject to this Privacy Policy.

3.3 Legal Requirements

We may disclose information to comply with legal obligations, respond to valid government requests, protect our rights, or in emergency situations to prevent harm.

4. Your Choices & Rights

4.1 Access, Correction & Deletion

You can view, update, or delete your personal information and photos at any time via Account Settings. To request deletion of your account, follow the in-app process or contact privacy@snazzytouch.com.

4.2 Marketing Opt-Out

Unsubscribe from promotional emails by clicking the “unsubscribe” link in any marketing communication or updating your preferences in Account Settings.

4.3 Cookie Preferences

Manage or disable non-essential cookies through your browser settings or via our cookie banner on the Site.

4.4 Data Portability

Request a digital copy of your personal data in a structured, machine-readable format by contacting privacy@snazzytouch.com.

4.5 Do Not Sell My Personal Information

We do not sell your personal information. If local laws grant you the right to confirm this practice, please contact us at privacy@snazzytouch.com.

5. Data Security

We employ industry-standard measures—TLS encryption in transit, encryption at rest, access controls, and regular security audits—to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Upon request or account deletion, we will delete or anonymize your data unless retention is required for legitimate business or legal purposes.

7. International Transfers

SnazzyTouch is headquartered in India and works with service providers worldwide. Where we transfer personal data across borders, we implement appropriate safeguards (e.g., Standard Contractual Clauses) to ensure an adequate level of protection.

8. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised date at the top and, where appropriate, notify you of significant changes in advance.

10. Contact Us

If you have questions or wish to exercise your privacy rights, please contact us at:

Email: privacy@snazzytouch.com

SnazzyTouch Data Protection Team

Website: https://www.snazzytouch.com/privacy-policy

Thank you for trusting SnazzyTouch with your beauty journey. We are dedicated to safeguarding your privacy every step of the way.

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